Questions About Working With Us
How campaigns go live in 72 hours, who the callers are, the tools we work in, and what happens if you want to stop.
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Frequently Asked Questions
Elite Reach Solutions is a fully managed appointment setting and cold calling company based in New Jersey, United States, serving businesses across the US, from real estate investors, wholesalers and agents to solar, roofing, insurance and home service companies. It supplies trained callers and runs the campaign around them, rather than referring staff. It is not affiliated with any similarly named company in another state.
Elite Reach Solutions was founded by Ryan Destler and Mo Omar. Ryan Destler is Co-Founder and CEO, and a licensed real estate broker/salesperson in New Jersey. Mo Omar is Co-Founder and Operations Manager, and leads delivery.
Mo Omar, Co-Founder and Operations Manager, leads delivery at Elite Reach Solutions: caller hiring and training, campaign setup, call review and the daily reporting clients receive.
Elite Reach Solutions is based in New Jersey, United States, and works with clients nationwide. It is a service area business, so work is delivered remotely rather than at a customer facing premises.
The callers are English-speaking professionals based overseas, working shifts built around the US contact window, so live calling happens through the late afternoon and evening in the prospect's own time zone, which is when homeowners answer. Every caller is screened on a live call before hire and trained on the client's script and buy box.
Most campaigns go live within 72 hours of your strategy call. Day one we map your market and goals, day two we write the scripts and set up the dialer and CRM, and on day three you pick your callers and the calls start.
No. We operate on a month to month basis with no long term commitments required. If you're not happy with the results or the team members we provide, you don't pay. Simple as that.
You do not need to. We match you with callers who already fit your market, tone and the way you work, and handle the recruiting, screening and training around your scripts, so you get the right people without interviewing anyone yourself. If a caller is not the right fit, tell us and we replace them fast.
Any U.S. business that grows through booked appointments or outbound calls. Many of our clients are real estate investors, wholesalers and agents, and we also run campaigns for solar, roofing, insurance, home service and B2B companies. Scripts, lists and qualification questions are built for each market.
Every agent goes through an intensive onboarding program covering your specific scripts, objection handling, CRM usage, and KPIs before they ever make a call or send a message on your behalf. We also conduct weekly quality reviews.
We work with industry leading tools including Readymode (power dialer), BatchLeads, Launch Control, GoHighLevel, and most major CRMs. We can also adapt to whatever stack your business already uses.
You receive weekly reports covering call volume, connection rates, appointments set, lead status updates, and conversion metrics. You'll always have full visibility into what your team is doing and the results they're producing.
Every plan includes a dedicated agent, a client success manager, quality control management, weekly reports, and weekly team meetings. Higher tier plans add additional agents and data services like list pulling and skip tracing.
Absolutely. Our model is built for flexibility. You can add callers, switch services, scale back or cancel anytime. No penalties, no lock-in.
Click "Book a Call" anywhere on the site, fill out a quick form about your business, then pick a time on the calendar that opens. On that call, we'll map out exactly what your business needs and present a custom plan.
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Tell us about your market, your lists and your goals. We will review your needs and provide a structured plan.